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Marketing Analytics

Marketing analytics provide comprehensive insights into YeboLearn's marketing effectiveness, channel performance, and customer acquisition efficiency. This data drives marketing strategy, budget allocation, and campaign optimization.

Marketing Performance Overview

Current Performance Snapshot

November 2025 Summary:

MetricCurrentTargetStatusVariance
Monthly Leads348400+🟡-13%
MQLs (Qualified)125140+🟡-11%
MQL Rate36%35%+🟢+3%
Cost per Lead$28<$35🟢+20% better
Cost per MQL$78<$95🟢+18% better
MQL → Customer14%12%+🟢+17%
CAC (Marketing)$550<$650🟢+15% better
Marketing ROI6.2:1>5:1🟢+24%

Overall Assessment: Strong efficiency metrics, need to scale volume while maintaining quality

Marketing Team

Team Composition:

  • CMO: 1 person (fractional, 50%)
  • Content Marketing: 1 full-time
  • Digital Marketing: 1 full-time
  • Marketing Operations: 0.5 FTE (contractor)
  • Total Team: 3.5 FTE

Monthly Marketing Budget: $33,000

  • Paid advertising: $18,000 (55%)
  • Tools & software: $8,000 (24%)
  • Content production: $5,000 (15%)
  • Events & sponsorships: $2,000 (6%)

Marketing Funnel Analysis

Full Funnel Overview

November 2025 Marketing Funnel:

Stage                    Volume    Conversion    Cost        Cumulative
──────────────────────────────────────────────────────────────────────
Website Visitors         12,450    -             $18,000     -
  ↓ 8.5% engage
Content Engaged          1,058     8.5%          -           -
  ↓ 33% convert
Leads Generated          348       33%           $28/lead    $9,744
  ↓ 36% qualify
Marketing Qualified      125       36%           $78/MQL     $9,750
  ↓ 50% accept
Sales Accepted           63        50%           $155/SAL    $9,765
  ↓ 29% close
Customers Won            18        29%           $550/cust   $9,900

Visitor → Customer: 0.14%
Lead → Customer: 5.2%
MQL → Customer: 14.4%

Funnel Performance:

  • Visitor → Lead: 8.5% (strong content engagement)
  • Lead → MQL: 36% (good lead quality)
  • MQL → SAL: 50% (sales accepts half)
  • ⚠️ SAL → Customer: 29% (sales conversion opportunity)

Funnel Optimization Focus: Improve sales follow-up on MQLs

Funnel Velocity

Time Through Funnel:

StageAvg DaysTargetStatus
Visitor → Lead<1 dayInstant
Lead → MQL14 days7-14 days
MQL → SAL3 days<5 days
SAL → Customer38 days30-45 days
Total (MQL → Customer)41 days40-50 days

Lead Nurture Program:

  • 12-email sequence over 30 days
  • 42% open rate (above industry avg)
  • 8% click rate
  • 18% convert to MQL within 30 days

Channel Performance

Channel Overview

Channel Mix (November 2025):

ChannelSpendLeadsCPLMQLsCPMCustomersCPAROI
LinkedIn Ads$4,20085$4932$1316$7005.8:1
Email Campaigns$1,500112$1342$365$30013.5:1
WhatsApp Marketing$80048$1718$442$40010.1:1
Events/Webinars$2,20038$5818$1223$7335.5:1
Content/SEO$1,20065$1815$802$6006.8:1
Total$9,900348$28125$7918$5507.4:1

Best Performing Channels:

  1. Email: 13.5:1 ROI, lowest CPA
  2. WhatsApp: 10.1:1 ROI, good engagement
  3. LinkedIn: 5.8:1 ROI, highest volume

Channel Strategy:

  • Scale: Email and WhatsApp (proven high ROI)
  • Optimize: LinkedIn (reduce CPL while maintaining volume)
  • Maintain: Events and content (supporting channels)

LinkedIn Advertising

LinkedIn Campaign Performance:

CampaignSpendImpressionsCTRLeadsCPLMQLsROI
Teacher Pain Points$1,800285,0001.2%42$43188.2:1
AI in Education$1,200195,0000.9%22$5584.5:1
Product Features$800145,0000.7%12$6743.2:1
Retargeting$40058,0002.1%9$4422.8:1

LinkedIn Insights:

  • Best Performing: "Teacher Pain Points" (problem-aware messaging)
  • Worst Performing: "Product Features" (too feature-focused)
  • Opportunity: Scale "Teacher Pain Points" campaign

LinkedIn Targeting:

  • Job titles: Teachers, Principals, School Administrators
  • Locations: South Africa (Gauteng, Western Cape priority)
  • School types: Private schools, Independent schools
  • Interests: Education technology, AI in education

LinkedIn Ad Creative:

  • Video ads: 1.5% CTR, $38 CPL (best performing)
  • Image ads: 0.9% CTR, $52 CPL
  • Carousel ads: 1.2% CTR, $45 CPL
  • Text ads: 0.4% CTR, $68 CPL

Optimization Plan:

  • Shift budget to video and carousel ads
  • Create more problem-focused creative
  • Test new targeting (education groups, event attendees)

Email Marketing

Email Program Performance:

Campaign TypeEmails SentOpen RateClick RateMQLsConversion
Newsletter (bi-weekly)8,40038%6%122.4%
Nurture Sequence2,85045%11%227.7%
Product Updates3,20041%8%51.6%
Event Invitations1,85052%15%84.3%

Email List Growth:

  • Total subscribers: 4,850
  • Monthly growth: 285 (6.2% growth rate)
  • Unsubscribe rate: 0.8% (healthy)
  • Bounce rate: 1.2% (good list hygiene)

Best Email Campaigns (Last 90 Days):

  1. "5 Ways AI Saves Teachers 10 Hours/Week" - 62% open, 18% click
  2. "Teacher Success Stories" - 58% open, 15% click
  3. "Webinar: Auto-Grading Demo" - 54% open, 22% click (event)

Email Segmentation:

  • By role: Teachers (62%), Admins (28%), Unknown (10%)
  • By engagement: Highly engaged (35%), Moderately (45%), Cold (20%)
  • By funnel stage: Subscribers (70%), Leads (22%), MQLs (8%)

Personalization Strategy:

  • Role-based content (teacher vs admin messaging)
  • Behavior-triggered sequences (content downloads, webinar attendance)
  • Engagement-based frequency (engaged get weekly, cold get monthly)

WhatsApp Marketing

WhatsApp Channel Performance:

Campaign TypeMessagesOpen RateResponse RateMQLsConversion
District Coordinator Outreach42092%28%1210.2%
Event Follow-up18088%22%47.4%
Content Distribution65085%8%21.2%

WhatsApp Insights:

  • High Open Rates: 85-92% (vs 40% email)
  • Personal Touch: Better for relationship building
  • Best Use Cases: Direct outreach, event follow-ups
  • Limitations: Doesn't scale well, manual effort

WhatsApp Strategy:

  • Focus on high-value prospects (Enterprise potential)
  • Use for nurturing warm leads (post-demo follow-up)
  • Combine with LinkedIn for initial outreach

Content Marketing & SEO

Content Production (Monthly):

  • Blog posts: 8 articles/month
  • Case studies: 1-2/quarter
  • Webinars: 2/month
  • Video content: 4 short videos/month
  • Social media: 20 posts/month

Top Performing Content (Last 90 Days):

ContentPage ViewsLeadsConversionTopic
"AI Lesson Planning Guide"2,450853.5%How-to
"Teacher Time-Saving Tips"1,890422.2%Listicle
"Auto-Grading Case Study"1,280383.0%Social proof
"EdTech Trends 2026"980181.8%Thought leadership

SEO Performance:

  • Organic traffic: 3,850/month
  • Keyword rankings: 42 keywords in top 10
  • Domain authority: 32 (growing from 28 last quarter)
  • Backlinks: 185 (quality focus)

Top Ranking Keywords:

  1. "AI lesson planner South Africa" - Position 2
  2. "teacher productivity tools" - Position 4
  3. "auto-grading software" - Position 5
  4. "education AI" - Position 8

Content Strategy:

  • Focus on bottom-funnel content (comparison, how-to)
  • Create more case studies (high conversion)
  • Optimize for regional keywords (South Africa-specific)
  • Build pillar content for core topics

Events & Webinars

Event Performance (Last Quarter):

Event TypeAttendeesMQLsConversionsCostROI
Product Demo Webinar85324$4008.5:1
Education Conference (booth)420183$2,5001.9:1
Teacher Workshop (hosted)28122$6005.2:1
Partner Event (co-hosted)6581$8001.8:1

Webinar Program:

  • Frequency: 2x/month
  • Average attendance: 60-80 (from 150-200 registered)
  • Show-up rate: 42%
  • Conversion to MQL: 38%
  • Conversion to customer: 5%

Best Webinar Topics:

  1. "AI Lesson Planning Live Demo" - 85 attendees, 38% MQL rate
  2. "Auto-Grading Masterclass" - 72 attendees, 32% MQL rate
  3. "Curriculum Alignment Workshop" - 58 attendees, 28% MQL rate

Event Strategy:

  • Scale webinar program (add 1 more per month)
  • Selective conference participation (ROI >3:1 only)
  • Host regional teacher workshops (high engagement)

Cost Analysis

Cost per Acquisition

CAC Breakdown by Channel:

ChannelMarketing SpendSales AllocatedTotal CACCustomersCPA
LinkedIn$4,200$4,200$8,4006$1,400
Email$1,500$3,750$5,2505$1,050
WhatsApp$800$1,200$2,0002$1,000
Events$2,200$2,475$4,6753$1,558
Content/SEO$1,200$1,200$2,4002$1,200
Total$9,900$12,825$22,72518$1,263

Note: Total CAC includes allocated sales cost (~57% of marketing cost)

Fully-Loaded CAC: $2,850 (includes full sales team salaries)

CAC Trends (Last 6 Months):

MonthMarketing CACFully-Loaded CACTrend
Jun$680$3,200-
Jul$620$2,950↘ Improving
Aug$590$2,900↘ Improving
Sep$560$2,850↘ Improving
Oct$550$2,850→ Stable
Nov$550$2,850→ Stable

CAC Improvement Drivers:

  • Better targeting (improved MQL quality)
  • Channel optimization (shift to higher ROI channels)
  • Referral program growth (zero-cost acquisition)

Return on Marketing Investment

Marketing ROI Calculation:

Customer Lifetime Value (LTV): $42,500
Marketing CAC: $550
LTV:CAC Ratio: 77:1 (marketing only)

Annual Revenue from Marketing: $388,800 (18 customers/mo × $1,800 ARPU × 12)
Annual Marketing Spend: $118,800 ($9,900/mo × 12)
Marketing ROI: 3.3:1 (first-year revenue only)

Lifetime Marketing ROI: 77:1 (LTV basis)

ROI by Channel (Lifetime Basis):

ChannelLTV:CACFirst-Year ROIAssessment
Email141:113.5:1Excellent - scale
WhatsApp106:110.1:1Excellent - scale
LinkedIn61:15.8:1Good - optimize
Content/SEO71:16.8:1Good - maintain
Events58:15.5:1Acceptable - selective

Target ROI: >50:1 lifetime, >5:1 first-year

Attribution Modeling

Attribution Methodology

Current Model: Multi-Touch Attribution (W-shaped)

  • First touch: 30% credit
  • Middle touches: 20% credit (distributed)
  • Last touch: 30% credit
  • Opportunity creation: 20% credit

Example Attribution:

Customer Journey:
1. Google search → Blog post (First touch: 30%)
2. LinkedIn ad → Webinar registration (Middle: 10%)
3. Email nurture → Content download (Middle: 10%)
4. WhatsApp outreach → Demo request (Opportunity: 20%)
5. Follow-up email → Closed won (Last: 30%)

Attribution:
  Content/SEO: 40% (30% first + 10% middle)
  LinkedIn: 10%
  Email: 40% (10% middle + 30% last)
  WhatsApp: 20%

Multi-Touch Attribution Results

Channel Attribution (Last 90 Days, 54 customers):

ChannelFirst TouchMiddle TouchLast TouchTotal CreditAttributed Revenue
Content/SEO1828832.4$706,320
LinkedIn22351238.2$833,040
Email8422538.8$846,240
WhatsApp418612.6$274,860
Events21238.0$174,540

Insights:

  • Email: Strong closer (high last-touch)
  • LinkedIn: Good awareness driver (high first-touch)
  • Content: Important for early engagement
  • WhatsApp: Effective for opportunity creation

Channel Interactions

Common Channel Paths to Conversion:

PathFrequencyAvg Deal SizeConversion Time
LinkedIn → Email → WhatsApp → Close15$2,200/mo35 days
Content → LinkedIn → Email → Close12$1,800/mo42 days
Email → Webinar → Email → Close10$1,650/mo28 days
LinkedIn → Webinar → WhatsApp → Close8$2,400/mo38 days
Referral → Email → Close6$1,900/mo22 days

Channel Synergies:

  • LinkedIn + Email: 68% of customers touch both
  • Webinar + WhatsApp: 45% higher close rate when combined
  • Content + LinkedIn: 52% better MQL quality

Marketing Campaign Analysis

Recent Campaign Performance

Q4 2025 Campaigns:

Campaign 1: "AI Teacher Tools" (LinkedIn + Email)

Duration: Oct 1 - Nov 30
Budget: $6,500
Leads: 142
MQLs: 52
Customers: 7
ROI: 6.8:1

Performance: Strong
Key Learning: Problem-focused messaging outperforms feature lists

Campaign 2: "Year-End Teacher Appreciation" (Email)

Duration: Nov 15 - Dec 15
Budget: $1,200
Leads: 85
MQLs: 28
Customers: 3 (ongoing)
ROI: TBD (campaign in progress)

Performance: Good open rates (48%), strong engagement
Key Learning: Seasonal themes resonate with teachers

Campaign 3: "EdTech Webinar Series" (Events)

Duration: Sep - Nov (3 webinars)
Budget: $3,200
Attendees: 215
MQLs: 68
Customers: 8
ROI: 7.2:1

Performance: Excellent
Key Learning: Live demos convert better than recorded

Campaign Optimization

A/B Testing Results (Last Quarter):

TestVariant AVariant BWinnerImprovement
Email Subject"Save Time""AI Lesson Plans"B+18% open rate
Landing PageForm topForm bottomA+22% conversion
LinkedIn AdImageVideoB+34% CTR
CTA Button"Learn More""See Demo"B+15% clicks
Webinar Time3pm5pmB+28% attendance

Key Learnings:

  • Specific benefits outperform generic promises
  • Early conversion opportunities perform better
  • Video content drives higher engagement
  • Action-oriented CTAs convert better
  • After-school hours work best for teachers

Marketing Forecasting

Lead Generation Forecast

December 2025 Forecast:

ChannelProjected SpendProjected LeadsProjected MQLs
LinkedIn$4,0007528
Email$1,8009538
WhatsApp$1,0004216
Events$1,5002812
Content$1,2005512
Total$9,500295106

Note: Lower forecast due to holiday seasonality

Q1 2026 Forecast:

MonthBudgetLeadsMQLsCustomersCAC
Jan$12,00042015522$545
Feb$14,00048518024$583
Mar$13,00045016521$619
Q1$39,0001,35550067$582

Growth Drivers:

  • Increased budget (Q1 budget release)
  • New year momentum (teacher planning)
  • Campaign expansion (more channels)

Marketing Analytics Dashboard

Daily Metrics:

  • Website traffic
  • Leads generated by channel
  • Email campaign performance
  • Ad spend and CPL
  • Social media engagement

Weekly Metrics:

  • MQL volume and quality
  • Channel performance
  • Campaign ROI
  • Content engagement
  • Webinar registrations

Monthly Metrics:

  • Marketing-sourced revenue
  • CAC by channel
  • LTV:CAC ratio
  • Attribution analysis
  • Budget vs actual

Marketing Optimization Priorities

Q1 2026 Focus Areas:

  1. Scale Email Program (Current: $1,500/mo → Target: $3,000/mo)

    • Grow list faster (400 → 800 new subscribers/month)
    • Increase send frequency (2x → 3x per month)
    • Improve segmentation (3 → 8 segments)
  2. Optimize LinkedIn Performance (CPL: $49 → $38)

    • Shift to video creative (proven lower CPL)
    • Refine targeting (reduce waste)
    • Test new campaigns (problem-focused)
  3. Expand Webinar Program (2 → 3 per month)

    • Add industry-specific topics
    • Partner with influencers
    • Improve show-up rate (42% → 55%)
  4. Launch Referral Program (Goal: 20% of new customers from referrals)

    • Incentivize customer referrals ($500 credit)
    • Create ambassador program (top advocates)
    • Build referral tracking system
  5. Improve Attribution Accuracy (Current: 75% → 90%)

    • Implement better tracking (UTM consistency)
    • Integrate CRM + marketing tools
    • Train team on proper tagging

Next Steps

YeboLearn - Empowering African Education