Sales Analytics
Sales analytics provide deep insights into YeboLearn's sales performance, pipeline health, and conversion efficiency. This data drives sales strategy, team optimization, and revenue forecasting.
Sales Performance Overview
Current Performance Snapshot
November 2025 Summary:
| Metric | Current | Target | Status | Variance |
|---|---|---|---|---|
| New Logos | 13 schools | 15 schools | 🟡 | -13% |
| New MRR | $18,000 | $22,000 | 🟡 | -18% |
| Win Rate | 42% | 40% | 🟢 | +5% |
| Sales Cycle | 38 days | 30-45 days | 🟢 | On target |
| Avg Deal Size | $1,385/mo | $1,500/mo | 🟡 | -8% |
| Pipeline Coverage | 3.2x | 3-4x | 🟢 | Healthy |
Overall Assessment: Solid performance with room for improvement in volume and deal size
Sales Team Performance
Team Composition:
- Sales Leader (CRO): 1 person
- Account Executives: 3 full-time
- Sales Development Rep (SDR): 1 full-time
- Total Sales Team: 5 people
Team Productivity (November 2025):
| Role | Quota | Actual | Attainment | Activity Level |
|---|---|---|---|---|
| Sarah M. (AE) | 5 schools | 5 schools | 100% | High |
| David K. (AE) | 5 schools | 4 schools | 80% | High |
| Lisa P. (AE) | 5 schools | 3 schools | 60% | Medium |
| New Rep (AE) | 3 schools | 1 school | 33% | Ramping |
| SDR (Leads) | 120 qualified | 126 qualified | 105% | High |
Team Attainment: 87% (target: 90%+)
Sales Funnel Analysis
Full Funnel Overview
November 2025 Funnel:
Stage Volume Conversion Value Weighted
─────────────────────────────────────────────────────────────────────
Leads 420 - - -
↓ 30% qualify
Qualified Opps 126 30% $2,520,000 $504,000
↓ 55% get demo
Demo Completed 69 55% $1,380,000 $552,000
↓ 45% receive proposal
Proposal Sent 31 45% $620,000 $372,000
↓ 48% negotiate
In Negotiation 15 48% $300,000 $240,000
↓ 87% close
Closed Won 13 87% $261,000 $227,000
Overall Conversion: 3.1% (lead → customer)
Overall Close Rate: 42% (qualified opp → customer)Funnel Health Indicators:
- ✅ Lead → Qualified: 30% (target: 25-35%)
- ✅ Qualified → Demo: 55% (target: 50-60%)
- ⚠️ Demo → Proposal: 45% (target: 50%+) - Needs improvement
- ✅ Proposal → Negotiation: 48% (target: 45%+)
- ✅ Negotiation → Close: 87% (target: 80%+)
Improvement Focus: Demo → Proposal conversion (currently 45%, target 52%)
Funnel Velocity
Time in Each Stage (Average Days):
| Stage | Avg Days | Target | Status | Bottleneck? |
|---|---|---|---|---|
| Lead → Qualified | 5 days | 3-7 days | ✅ | No |
| Qualified → Demo Scheduled | 8 days | 5-10 days | ✅ | No |
| Demo → Proposal Sent | 12 days | 10-15 days | ✅ | No |
| Proposal → Negotiation | 7 days | 5-10 days | ✅ | No |
| Negotiation → Closed Won | 6 days | 3-7 days | ✅ | No |
| Total Sales Cycle | 38 days | 30-45 days | ✅ | No major bottlenecks |
Velocity by Tier:
- Enterprise: 62 days avg (longer but worth it)
- Professional: 35 days avg (sweet spot)
- Essentials: 22 days avg (fastest close)
Velocity Optimization:
- Reduce demo → proposal time by improving qualification
- Accelerate proposal → negotiation with standardized pricing
- Fast-track Essentials deals with self-serve elements
Pipeline Coverage
Current Pipeline (as of Nov 30):
| Stage | Opportunities | Total Value | Weighted Value | Close Date |
|---|---|---|---|---|
| Qualified | 45 | $1,280,000 | $256,000 | Jan-Mar 2026 |
| Demo Completed | 32 | $890,000 | $356,000 | Dec-Feb 2026 |
| Proposal Sent | 18 | $520,000 | $312,000 | Dec-Jan 2026 |
| Negotiation | 12 | $380,000 | $304,000 | Dec 2025 |
| Total | 107 | $3,070,000 | $1,228,000 | - |
Q1 2026 Target: $390,000 new ARR
Pipeline Coverage Analysis:
- Unweighted Coverage: 7.9x ($3,070K / $390K)
- Weighted Coverage: 3.2x ($1,228K / $390K)
- Assessment: Healthy pipeline, meets 3-4x target ✅
Pipeline Quality Indicators:
- Average opportunity age: 28 days (healthy, not stale)
- Stale deals (>60 days): 8 (7% of pipeline - acceptable)
- New opps added this month: 42 (strong inflow)
- Opps closed/lost this month: 35 (healthy churn)
Conversion Rate Analysis
Stage-by-Stage Conversion
Historical Conversion Trends (Last 6 Months):
| Stage → Next Stage | Jun | Jul | Aug | Sep | Oct | Nov | Target |
|---|---|---|---|---|---|---|---|
| Lead → Qualified | 28% | 30% | 31% | 32% | 30% | 30% | 30% ✅ |
| Qualified → Demo | 52% | 54% | 53% | 56% 55% | 55% | 55% ✅ | |
| Demo → Proposal | 42% | 44% | 46% | 47% | 46% | 45% | 50% ⚠️ |
| Proposal → Negotiation | 45% | 46% | 47% | 48% | 47% | 48% | 45% ✅ |
| Negotiation → Close | 85% | 86% | 87% | 88% | 86% | 87% | 85% ✅ |
Overall Win Rate Trend:
- Jun: 38%
- Jul: 40%
- Aug: 41%
- Sep: 43%
- Oct: 42%
- Nov: 42%
- Average: 41% (target: 40%) ✅
Improvement Areas:
- Demo → Proposal: Improve demo quality, better qualification
- Proposal → Negotiation: Standardize pricing, reduce friction
Conversion by Tier
Win Rates by Tier:
| Tier | Qualified Opps | Closed Won | Win Rate | Avg Cycle | Avg Deal |
|---|---|---|---|---|---|
| Enterprise | 18 | 6 | 33% | 62 days | $54,000 ARR |
| Professional | 68 | 32 | 47% | 35 days | $21,600 ARR |
| Essentials | 40 | 25 | 63% | 22 days | $10,000 ARR |
| Total | 126 | 63 | 42% | 38 days | $20,400 ARR |
Insights:
- Essentials: Fastest sales, highest win rate, lowest value
- Professional: Best balance of win rate and value
- Enterprise: Longer cycle, lower win rate, but high value justifies effort
Tier Strategy:
- Enterprise: Accept lower win rate, focus on qualification
- Professional: Optimize for volume and efficiency
- Essentials: Consider self-serve to reduce sales cost
Conversion by Channel
Win Rate by Lead Source:
| Channel | Leads | Qualified | Won | Win Rate | CAC |
|---|---|---|---|---|---|
| LinkedIn Outbound | 255 | 85 | 18 | 21% | $700 |
| Email Campaigns | 336 | 112 | 15 | 13% | $300 |
| 144 | 48 | 6 | 13% | $400 | |
| Referrals | 18 | 16 | 6 | 38% | $0 |
| Inbound (Website) | 42 | 28 | 3 | 11% | $800 |
| Events/Webinars | 114 | 65 | 9 | 14% | $733 |
Best Performing Channels:
- Referrals: 38% win rate (highest quality)
- LinkedIn: 21% win rate (good volume + quality)
- Events: 14% win rate (mid-tier)
Channel Optimization:
- Scale: LinkedIn (good balance)
- Maximize: Referral program (highest quality)
- Improve: Email nurture (low win rate needs work)
Sales Cycle Analysis
Cycle Length by Multiple Factors
By School Size:
| School Size | Avg Cycle | Win Rate | Deal Value | Volume |
|---|---|---|---|---|
| <100 students | 22 days | 62% | $10,000 ARR | 40% |
| 100-300 students | 35 days | 47% | $21,600 ARR | 52% |
| 300+ students | 62 days | 33% | $54,000 ARR | 8% |
By School Type:
| Type | Avg Cycle | Win Rate | Budget Constraints | Decision Makers |
|---|---|---|---|---|
| Private Independent | 32 days | 48% | Low | Principal + Treasurer |
| Private Religious | 38 days | 42% | Medium | Board + Principal |
| Public Progressive | 52 days | 35% | High | Dept Head + Committee |
| Charter/Model C | 42 days | 45% | Medium | Principal + Board |
By Region:
| Region | Avg Cycle | Win Rate | Competition | Pricing Sensitivity |
|---|---|---|---|---|
| Gauteng | 35 days | 40% | High | Medium |
| Western Cape | 38 days | 44% | Medium | Low |
| KZN | 42 days | 38% | Low | High |
| Eastern Cape | 48 days | 42% | Low | High |
Cycle Reduction Strategies:
- Private schools: Fast-track with standardized pricing
- Gauteng: Differentiate on features, not price
- KZN/Eastern Cape: Payment plans to address budget concerns
Deal Velocity Trends
Average Days by Stage (Monthly Comparison):
| Stage | Jun | Jul | Aug | Sep | Oct | Nov | Trend |
|---|---|---|---|---|---|---|---|
| Lead → Qualified | 6 | 6 | 5 | 5 | 5 | 5 | ↘ Improving |
| Qualified → Demo | 9 | 9 | 8 | 8 | 8 | 8 | ↘ Improving |
| Demo → Proposal | 14 | 13 | 13 | 12 | 12 | 12 | ↘ Improving |
| Proposal → Neg | 8 | 8 | 7 | 7 | 7 | 7 | ↘ Improving |
| Neg → Close | 7 | 7 | 6 | 6 | 6 | 6 | ↘ Improving |
| Total | 44 | 43 | 39 | 38 | 38 | 38 | ↘ Improving |
Velocity Improvements:
- 6-day improvement since June (44 → 38 days)
- Standardized demo deck reduced demo → proposal time
- Pricing calculator streamlined negotiation
Win/Loss Analysis
Win Rate Breakdown
Overall Win/Loss Summary (Last 90 Days):
Total Closed Opportunities: 108
Closed Won: 45 (42%) ██████████████████████
Closed Lost: 63 (58%) ████████████████████████████Win Rate by Tier:
- Enterprise: 33% (12 opps, 4 won)
- Professional: 47% (68 opps, 32 won)
- Essentials: 63% (28 opps, 18 won)
Win Rate Trend: Improving from 38% (Q3) to 42% (Q4)
Loss Reasons Analysis
Primary Loss Reasons (Last 90 Days):
| Reason | Count | % of Losses | Preventable? | Action Plan |
|---|---|---|---|---|
| Price too high | 18 | 29% | Partially | Better value articulation |
| Chose competitor | 15 | 24% | Yes | Strengthen differentiation |
| Budget constraints | 12 | 19% | Partially | Payment plans, ROI proof |
| Feature gap | 8 | 13% | Yes | Roadmap acceleration |
| Poor demo/fit | 5 | 8% | Yes | Better qualification |
| Timing/priority | 3 | 5% | No | Follow-up in 3 months |
| Other | 2 | 3% | Maybe | Case-by-case |
Competitive Losses (15 losses):
- Competitor A: 8 losses (lower price, established brand)
- Competitor B: 5 losses (specific feature advantage)
- Competitor C: 2 losses (regional player)
Win-Back Strategy:
- Price objections: Demonstrate ROI, offer pilot
- Competitive losses: Highlight unique AI features
- Feature gaps: Fast-track requested features for re-engagement
Win Factors Analysis
Primary Win Reasons (Last 90 Days):
| Reason | Count | % of Wins | Key Strength |
|---|---|---|---|
| AI features | 18 | 40% | Unique differentiator |
| Ease of use | 12 | 27% | Superior UX |
| ROI/value | 8 | 18% | Time savings |
| Customer support | 4 | 9% | Responsive team |
| Integration capabilities | 2 | 4% | Tech ecosystem |
| Other | 1 | 2% | - |
Win Factor Insights:
- AI features: Most compelling differentiator, emphasize in demos
- Ease of use: Teachers appreciate simplicity, highlight in messaging
- ROI: Quantified time savings resonate, create ROI calculator
Account Executive Performance
Individual Rep Performance
Detailed Rep Metrics (November 2025):
Sarah M. (Top Performer)
Tenure: 18 months
Quota: 5 schools/month
Actual: 5 schools (100% attainment)
Performance Metrics:
Win Rate: 52% (vs 42% team avg)
Avg Deal Size: $25,200 ARR (vs $20,400 avg)
Sales Cycle: 32 days (vs 38 days avg)
Pipeline Value: $680,000
Activities/Week: 85 (calls, emails, meetings)
Strengths:
- Excellent at Enterprise deals
- Strong relationship building
- Great at identifying upsell opportunities
Areas to Improve:
- Could handle higher volume
- Delegate more admin workDavid K. (Solid Performer)
Tenure: 12 months
Quota: 5 schools/month
Actual: 4 schools (80% attainment)
Performance Metrics:
Win Rate: 48% (vs 42% team avg)
Avg Deal Size: $18,500 ARR (vs $20,400 avg)
Sales Cycle: 35 days (vs 38 days avg)
Pipeline Value: $520,000
Activities/Week: 72
Strengths:
- Consistent performer
- Strong demo skills
- Good at objection handling
Areas to Improve:
- Close more Enterprise deals
- Reduce cycle time further
- Increase activity volumeLisa P. (Needs Coaching)
Tenure: 8 months
Quota: 5 schools/month
Actual: 3 schools (60% attainment)
Performance Metrics:
Win Rate: 42% (vs 42% team avg)
Avg Deal Size: $16,000 ARR (vs $20,400 avg)
Sales Cycle: 42 days (vs 38 days avg)
Pipeline Value: $450,000
Activities/Week: 58 (below target)
Strengths:
- Good product knowledge
- Builds rapport with teachers
Areas to Improve:
- Increase activity (prospecting)
- Improve qualification
- Shorten sales cycle
- Focus on higher-value deals
Action Plan:
- Weekly coaching sessions
- Shadow Sarah on Enterprise deals
- Activity targets: 75/week minimumNew Rep (Ramping)
Tenure: 2 months
Quota: 3 schools/month (ramp)
Actual: 1 school (33% attainment)
Status: On track for typical ramp
Full productivity expected: Month 4-6Team Capacity Planning
Current Capacity:
- 3 full AEs + 1 ramping = 3.5 FTE
- Average quota: 5 schools/month per AE
- Team capacity: 17.5 schools/month at 100% attainment
- Actual performance: 13 schools/month (74% of capacity)
2026 Hiring Plan:
- Q1: Hire 1 AE (increase capacity to 22.5 schools/month)
- Q2: Hire 1 SDR (improve lead quality and volume)
- Q3: Hire 1 AE (increase capacity to 27.5 schools/month)
- Q4: Evaluate based on performance
Capacity vs Target:
- 2026 target: 25 new schools/month average
- Required capacity: 28-30 schools/month (assuming 85% attainment)
- Hiring plan supports target ✅
Sales Operations
Sales Tools and Tech Stack
Current Stack:
| Tool | Purpose | Monthly Cost | ROI |
|---|---|---|---|
| HubSpot CRM | Pipeline management, deals | $800 | High |
| LinkedIn Sales Nav | Prospecting, outreach | $480 | High |
| Calendly | Demo scheduling | $40 | Medium |
| Gong (planned) | Call recording, coaching | $500 | TBD |
| DocuSign | Contract signing | $80 | Medium |
Stack Effectiveness: 8/10 (good but missing coaching tools)
Planned Additions (Q1 2026):
- Gong or Chorus.ai for call intelligence
- Outreach.io for sales automation
- Pricing calculator tool
Sales Enablement
Current Resources:
- Sales playbook (last updated: Oct 2025)
- Demo deck (3 versions by tier)
- Battle cards (vs 3 competitors)
- ROI calculator
- Case studies (8 schools)
- Email templates (15 sequences)
- Objection handling guide
Enablement Gaps:
- Limited competitive intelligence (need monthly updates)
- No recorded demo library
- Insufficient customer testimonials (need video)
Training Program:
- Weekly team meeting (1 hour): Pipeline review, win/loss sharing
- Monthly training (2 hours): Product updates, competitive intel
- Quarterly offsites (1 day): Strategic planning, skill development
- 1:1 coaching: Weekly for underperformers, bi-weekly for others
Sales Compensation
Compensation Structure:
Account Executives:
- Base salary: $60,000/year
- Variable (OTE): $40,000/year (at 100% quota)
- Total OTE: $100,000/year
- Split: 60/40 (base/variable)
Quota: 5 new schools/month (60/year)
Commission Structure:
- Essentials: $400 per school
- Professional: $700 per school
- Enterprise: $1,500 per school
- Accelerators: 1.5x after 100% quota attainment
SDR:
- Base salary: $45,000/year
- Variable (OTE): $20,000/year
- Total OTE: $65,000/year
- Quota: 100 qualified opps/month
Commission: $150 per qualified opportunity
Sales Forecasting
Monthly Forecast
December 2025 Forecast:
| Stage | Opps | Value | Weighted | Expected Close |
|---|---|---|---|---|
| Negotiation (80%) | 12 | $240K | $192K | 10 schools |
| Proposal (60%) | 18 | $360K | $216K | +5 schools |
| Demo (30%) | 32 | $640K | $192K | +4 schools |
| Total | 62 | $1,240K | $600K | 19 schools |
Confidence Level: 75% (strong pipeline)
Forecast: 15-19 new schools in December (target: 15)
Quarterly Forecast
Q1 2026 Forecast:
| Month | Forecast (Schools) | Forecast (MRR) | Confidence |
|---|---|---|---|
| Dec 2025 | 17 | $23,800 | 80% |
| Jan 2026 | 22 | $31,000 | 65% |
| Feb 2026 | 24 | $33,600 | 55% |
| Q1 Total | 63 | $88,400 | 67% |
Q1 Target: 60 new schools, $90,000 new MRR
Forecast vs Target: Slightly below on MRR due to tier mix (more Essentials)
Sales Analytics Dashboard
Key Metrics Tracked Daily:
- Pipeline value and coverage
- New opportunities added
- Demos conducted
- Proposals sent
- Deals closed/lost
- Win rate (rolling 30-day)
Weekly Team Meeting Agenda:
- Pipeline review (20 min)
- Deal coaching (20 min)
- Win/loss sharing (10 min)
- Competitive intel (5 min)
- Product updates (5 min)
Monthly Business Review:
- Quota attainment by rep
- Win/loss analysis
- Sales cycle trends
- Forecast accuracy review
- Channel performance
Sales Optimization Priorities
Q1 2026 Focus Areas:
Increase Demo → Proposal Conversion (45% → 52%)
- Better qualification criteria
- Improve demo quality
- Standardize follow-up process
Grow Enterprise Pipeline (8 → 15 opps/month)
- Hire enterprise-focused AE
- Develop enterprise playbook
- Create executive-level materials
Reduce Sales Cycle (38 → 35 days)
- Streamline proposal process
- Implement pricing calculator
- Accelerate contract signing
Improve Forecast Accuracy (85% → 90%+)
- Better pipeline hygiene
- Mandatory stage criteria
- Weekly forecast reviews
Next Steps
- Business Analytics - Overall business analytics framework
- Revenue Analytics - Revenue tracking and forecasting
- Marketing Analytics - Lead generation and attribution
- Growth Metrics - Acquisition and expansion metrics